FAQ
📦 Shipping Policy
We aim to get your order out as quickly as possible with care, intention, and vibes.
📦 Processing Time:
Orders are processed within 1–2 business days. During peak times, processing may take a bit longer, but you’ll always receive an email update when your order ships.
🚚 Domestic (U.S.) Shipping:
We offer affordable, trackable shipping across the U.S. All orders ship via USPS or UPS with estimated delivery between 3–7 business days. You’ll receive a tracking number via email once your order is on the way.
🌍 International Shipping:
Yes, we ship worldwide! Shipping rates and delivery times vary depending on your location. Please note:
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Customs duties, taxes, or import fees are not included at checkout.
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These fees are determined by your local government and are the responsibility of the buyer.
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Packages may be held at customs until payment is made. Please check with your country’s customs office if unsure.
A tracking number will be emailed to you once your order ships. Be sure to check your spam/junk folder if you don't see it within a few days.
📌 Questions?
Contact us at [insert your email here] if you have any issues with your order or need help with tracking.
🌎International Shipping
📦 INTERNATIONAL ORDERS:
Please note that customs duties and taxes may apply depending on your country. These fees are the responsibility of the recipient and are not included at checkout. We ship worldwide with love, but your local customs office may require payment before delivery.
🔙 Return Process
To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
Exchanges (if applicable)
Please send it back to the address below and include a note with your order number and email address letting us know if its a return or an exchange.
Please keep your tracking number.
Once your return is received, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. It usually takes 3-5 business days to return to your card.
Refund Policy (if applicable)
We will accept back any item that is within 30 days of purchase. The item must be in new condition.